Yesterday I was given a 'Bus Passenger Survey' form during my morning jurney to work.
The survey was being oconducted by Passengerfocus - the official, independent consumer organisation that represents bus passengers across England, except London. It also represents rail passengers. I was not sure at whose behest this survey was being carried out on the busway - but the Passengerfocus website indicates that Passengerfocus regularly samples bus passenger opinion in different parts of the country. Click here to see the results of previous surveys, the latest being March 2012.
As luck would have it, the journey about which I filled in the survey form, was running about 12 minutes late, and was grossly overcrowded. So some of my responses leaned towards the 'not very satisfied' end of the spectrum.
This is clearly a different survey from the one Stagecoach were recently conducting as regards the morning peak hour overcrowding.
Has anyone else been offered a Passengerfocus survey form?
The Cambridgeshire Guided Busway linking St Ives, Cambridge and Trumpington opened on 7 August 2011. This blog is now closed to new posts and comments. It was set up for people who travelled the busway, either as bus passengers, or users of the cycle/footpath such as pedestrians, cyclists and horse riders. The blog remains visible as a historic record. Many thanks to everyone who contributed to the blog over the past decade.
Showing posts with label Passengerfocus. Show all posts
Showing posts with label Passengerfocus. Show all posts
Tuesday, 25 September 2012
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